Office Phone - huge savings on calls and line rental

• Unlimited Free calls to other Club members

• Save up to 85% on your call charges

• Save up to 10% on your line rental

• Internet Phone Lines from only £2 a month

• Call bundles available to save even more

• Capped local and national calls. Just 9p up to one hour

• Capped calls to UK mobiles and international destinations

When you subscribe to our Office Phone service, you can benefit from unlimited free calls to other Business Club members. There is no need to install any additional equipment or carry out inconvenient engineering or reprogramming work, as all calls are automatically transferred onto our service at the local BT exchange. You will receive exactly the same quality of service you would receive from BT - the only difference is the price you pay.
We'll even transfer your line rental* and any select services you use (eg. Call Forwarding and Call Minder), thereby maximising your savings with us. And although your line will be billed by us, it will still be maintained by BT's own engineers to exactly the same high quality provided to all BT direct customers. BT quality and reliability but at a cheaper price - now you're talking!

And if you are a FeatureLine customer, we can convert your line to a standard line - meaning you could save up to 34% on your line rental.

You will receive a fully itemised bill from us every month, showing each call you've made, as well as useful additional information which splits the total cost between different types of call and the numbers you've called most often. In addition to saving money, you can also benefit from the convenience of having all your fixed telephony charges, mobile phone and broadband internet charges, together with gas and electricity (for qualifying businesses) on a single monthly bill.

Customers must have a BT business line in order to take advantage of our Office Phone service. If you don't currently have a compatible line, we can even arrange to install one for you.

* Customers with FeatureLine and ABC Redcare cannot take advantage of our line rental service, although they can still benefit from our cheaper call packages.

Choose between two great value plans

Standard Tariff

Our Standard Tariff provides guaranteed value for money with call prices for UK national calls up to 85% cheaper than the equivalent BT cost. Choose whichever price band best meets your specific business needs, with higher discounts available depending on how much you spend with us each month. We'll even add the call charges for all your lines together to ensure you receive the largest discount possible. For example, Local and National calls could cost you as little as 1.45p a minute at peak times and an international call to any of 28 popular countries† just 2.5p a minute at any time. And if your spend increases as your business grows, you can switch to the next discount level simply by giving us a call!

Capped Tariff

Our Capped Tariff gives you the benefit of a maximum fixed price for each call lasting up to one hour, to any UK landline, UK mobile or to any of 28 international destinations†, so you needn't worry how long each call actually lasts.

Qualifying calls are charged at a low 'per-minute' rate (with a small set-up charge) until the cap is reached - full details are shown in our Tariff guide. Whichever capped tariff option you choose, you'll have the confidence of knowing you'll be saving money, as our prices have been set below those available on BT's equivalent Business Plan tariffs.

† The countries included are: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, Greece, Hong Kong, Israel, Italy, Japan, Luxembourg, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Republic of Ireland, Singapore, Spain, Sweden, Switzerland, Taiwan and USA.

Line Rental & Select Services

All Office Phone customers receive a 10% discount on BT's standard business line rental, Select Services and Network Feature charges once their line has been successfully transferred to us. (Select Services and Network Features are additional options available on telephone lines such as 'Call Divert' and 'Call Minder'). In order to ensure continuity of service, all Select Services and Network Features are transferred to us on a 'like-for-like' basis*.
* with the exception of 'Customer Controlled Call Barring'

Call Bundles

Take advantage of one of our six inclusive calls bundles with calls to 01, 02 and 03 numbers included in the bundle. Bundles start at just £9.99 for 1000 minutes of inclusive UK calls a month which equates to a saving of up to 48% against our standard tariffs.

Line Maintenance

Although your line is billed by us, it will still be maintained by BT - so you'll benefit from exactly the same technical skill, service and experience you would have received if you'd remained with BT paying higher prices! We appreciate how essential your telephone line is to your business, so we offer up to four levels of repair service for you to choose from in the unlikely event your line develops a fault:

Standard Care - Operates during normal working hours (08:00 - 17:00 hrs Monday to Friday, excluding Bank and Public Holidays). Prompt Care - Operates between 08:00 - 17:00 hrs Monday to Saturday, excluding Bank and Public Holidays. Total Care - Operates 07:00 - 21:00 hrs Monday to Friday, and 08:00 - 18:00 hrs Saturday, Sunday, Bank and Public Holidays. Total Care Premium - Our most comprehensive level of service. Operates 24 hours a day, seven days a week including Bank and Public Holidays.

With Standard Care we aim to respond to a fault report received before 17:00 hrs on one working day by the end of the next working day. Work will be carried out only during working hours. With Prompt and Total Care we aim to pick up a fault within four working hours of receipt of a fault report. If the fault is not cleared during this period, we will advise you of the progress being made to clear the fault. With Total Care Premium we aim to complete a repair within six hours.